Three Decades of Brand Partnership in UK Travel Retail
Founded in 1991, CSA is a privately owned brand management company specialising in prestige beauty and fragrance within UK travel retail.
For more than three decades, we’ve built long-term partnerships based on trust, transparency, and shared success.
Our strong presence across the UK travel retail space, including Heathrow, Gatwick, Stansted, Manchester and Edinburgh, allows us to deliver seamless brand performance at every stage — from market entry to sustained growth.
Our reputation is built on enduring relationships with both global and niche luxury brands, underpinned by integrity, professionalism, and consistent results.
“We see ourselves as custodians of the brands we represent, trusted to protect their identity and maximise their potential.”
OUR MISSION IS TO BUILD AND SUSTAIN EXCEPTIONAL BEAUTY BRANDS WITHIN THE UK TRAVEL RETAIL THROUGH TRUSTED PARTNERSHIPS, COMMERCIAL EXPERTISE, AND FLAWLESS IN-STORE EXECUTION. WE ACT AS THE LOCAL CUSTODIANS OF EACH BRAND WE REPRESENT - COMBINING STRATEGIC MANAGEMENT, OPERATIONAL EXCELLENCE, AND GENUINE PASSION TO DELIVER CONSISTENT RESULTS AND LONG-TERM GROWTH.
Our History
From the age of 14, Caroline South had fixed her heart on a career in Beauty and took every opportunity to hone her skills to achieve her goals.
Following a career as a make-up artist, national sales manager with Clarins, and a P&C buyer with Allders International the only natural progression was to start her own business.
Working from home and armed with an Amstrad computer, a fax machine, and a garden table for a desk, Caroline South launched her company and represented her first brand, Escada Beaute in 1991 during a time of political and economic uncertainty and testing times for the travel retail industry.
Our FUTURE
Today, CSA continues under the leadership of Tom South, building on over three decades of partnership, integrity, and performance in UK travel retail.
With a focus on evolving market dynamics and strengthening brand relationships, Tom and the team are shaping the next chapter of CSA — proudly independent, selective in partnerships, and dedicated to long-term brand growth.
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Ruth Skinns
Classic Division - Brand Manager
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Tina Murad
Luxury Division - Brand Manager
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Brooke Hewitt
Head of People
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Ode Enwya
Luxury Division - Senior Retail Manager
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Madeleine Jerome-Ball
Classic Division - Senior Retail Manager
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Sebastian Valencia
Classic Division - Senior Retail Manager
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Lisa Digby
Retail Manager
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Michael Odish
Finance & Admin Executive
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Bingjing Lin
Prestige Division - La Prairie Group Supervisor
Our Team
Our team combines commercial expertise with genuine passion for the brands we represent. Every collaboration is personal: we work closely with each partner to understand their goals and tailor our approach to suit their vision.
At CSA, our people come first. We nurture an inclusive workplace with room to grow — and we’re proud to give back by supporting charities at home and around the world…